Process concepts - SIPOC model Real time managing of processes with control point & outcome indicators
	Data driven analysis for solving more complicated issues Analytical tools including Charts, Graphs, Pareto, Histogram, Cause/Effect Diagram, Selecting and Implementing Solutions Includes "The Big Hurt" - a one-day simulation using the DMAIC process - great application tool
	Methodical and rapid identification of problems and solutions utilizing subject matter experts. Frequently 2-3 days from start to implementation Low hanging fruit - everyday application for leaders Includes facilitation skills, process mapping, barrier generation, "quick solve" solution selection Case study driven with one-day real time project to receive immediate benefits Project savings typically exceed training cost
	Expands Rapid Process Improvement process tools for Internal and External Benchmarking Tools and processes for site visits and reconciliation of lessons learned