Pratical Quality Services, Inc., Deming Baldrige Sterling

PQS Institute for Performance Excellence

Pratical Quality Services, Inc., Deming Baldrige Sterling
Pratical Quality Services, Inc., Deming Baldrige Sterling
World Class Management System
Six Sigma Project Facilitation
World Class Six Sigma Training
Black Belt Certification
Leadership Development
Baldridge and Sterling Assessments
Focus Groups
Creating and Managing Cultural Change
Client List
About Pratical Quality Services, Inc.
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Practical Qualtiy Services, Inc.

Information Process Management

Three Phases

Phase I >>>>>>> Phase II >>>>>>> Phase III
Process and Customer Identification Identify Customer Requirements Control System Development and Deployment

Process and Customer Identification
  • Identification of priority processes
  • Prioritization of processes
  • Identification of Top Priority Process
  • Identification of process customers
 
Identify Customer Requirements
  • Identification of customers’ process requirements
  • Quantification of requirements
  • Validation of requirements
 
Control System Development and Deployment
  • Development of customer driven performance measures
  • Development of performance targets
  • Development of Control System
  • Implementation of Control System
  • Performance review

Back to Management Model
Total Quality Management, Deming, Baldrige
Sterling

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